Contact Us

Need assistance? We're here to help! Please use the contact form below, and our team will get back to you within 24 business hours. Your experience is our top priority at Chalo Dukaan.

Frequently asked questions

We offer a 5-day return policy. If you’re not completely satisfied, you can return the product within 5 days of receiving it.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

All domestic orders are processed within 2 business days. You can expect delivery within 3–7 business days. For interior locations or difficult-to-reach coverage areas, delivery may take 10–12 working days.

In the rare event that you receive a damaged item, please contact our customer service immediately for assistance.

Once your order is confirmed, you will receive your order number and tracking details via WhatsApp. You can also track your order anytime through your account profile on our website.