Frequently asked questions
What is the return policy?
We offer a 5-day return policy. If you’re not completely satisfied, you can return the product within 5 days of receiving it.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
All domestic orders are processed within 2 business days. You can expect delivery within 3–7 business days. For interior locations or difficult-to-reach coverage areas, delivery may take 10–12 working days.
What should I do if I receive a damaged item?
In the rare event that you receive a damaged item, please contact our customer service immediately for assistance.
How do I track my order?
Once your order is confirmed, you will receive your order number and tracking details via WhatsApp. You can also track your order anytime through your account profile on our website.